RV042 & QuickVPN not working

Unanswered Question
Jun 9th, 2010

Hello,

I try to connect to the LAN of my company from outside and constantly run into the "The remote gateway is not responding. Do you want to wait ?" message. I use the latest RV042 firmware and the latest QuickVPN release.

Here are the log of QuickVPN :

2010/06/09 17:28:29 [STATUS]OS Version: Windows XP
2010/06/09 17:28:29 [STATUS]Windows Firewall is ON
2010/06/09 17:28:29 [STATUS]One network interface detected with IP address 10.0.0.1
2010/06/09 17:28:29 [STATUS]Connecting...
2010/06/09 17:28:29 [STATUS]Connecting to remote gateway with IP address: 82.229.45.109
2010/06/09 17:28:35 [WARNING]Server's certificate doesn't exist on your local computer.
2010/06/09 17:28:45 [STATUS]Remote gateway was reached by https ...
2010/06/09 17:28:45 [STATUS]Provisioning...
2010/06/09 17:28:51 [STATUS]Success to connect.
2010/06/09 17:28:51 [STATUS]Tunnel is configured. Ping test is about to start.
2010/06/09 17:28:51 [STATUS]Verifying Network...
2010/06/09 17:28:55 [WARNING]Failed to ping remote VPN Router!
2010/06/09 17:28:56 [WARNING]Failed to ping remote VPN Router!
2010/06/09 17:28:57 [WARNING]Failed to ping remote VPN Router!
2010/06/09 17:28:58 [WARNING]Failed to ping remote VPN Router!
2010/06/09 17:28:59 [WARNING]Failed to ping remote VPN Router!
2010/06/09 17:29:01 [WARNING]Ping was blocked, which can be caused by an unexpected disconnect.
2010/06/09 17:29:07 [STATUS]Disconnecting...

Before disconnecting, I can see in the RV042's interface that I'm seemingly properly connected :

error.PNG

I tried to disable XP's firewall but it doesn't work better. I'm using XP SP3. I can create a working VPN tunnel via the "Client to gateway" part of the RV042's interface and using Shrew VPN client, but I'd like to give separate login/passwd for each user of the VPN and this is possible through QuickVPN only.

edit : the certificate exported from the router is actually in the QuickVPN install path, despite the warning shown in the log.

What I am missing ?

Thanks !

I have this problem too.
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nicolasbonnard Thu, 06/10/2010 - 02:55

Some more info with the logs on the RV042's side. Does anybody has a clue why I get this error message ?

VPN Log       Received Vendor ID payload Type = [MS NT5 ISAKMPOAKLEY 00000004]
Connection Accepted       UDP 92.140.106.50:500->82.229.45.109:500 on ixp2
VPN Log       Ignoring Vendor ID payload Type = [FRAGMENTATION]
VPN Log       Received Vendor ID payload Type = [draft-ietf-ipsec-nat-t-ike-02_n]
VPN Log       Ignoring Vendor ID payload [26244d38eddb61b3...]
VPN Log       [Tunnel Negotiation Info] <<< Responder Received Main Mode 1st packet
VPN Log       [Tunnel Negotiation Info] >>> Responder Send Main Mode 2nd packet
VPN Log       [Tunnel Negotiation Info] <<< Responder Received Main Mode 3rd packet
VPN Log       [Tunnel Negotiation Info] >>> Responder send Main Mode 4th packet
VPN Log       [Tunnel Negotiation Info] <<< Responder Received Main Mode 5th packet
VPN Log       Main mode peer ID is ID_IPV4_ADDR: '92.140.106.50'
VPN Log       [Tunnel Negotiation Info] >>> Responder Send Main Mode 6th packet
VPN Log       [Tunnel Negotiation Info] Main Mode Phase 1 SA Established
VPN Log       [Tunnel Negotiation Info] Initiator Cookies = d494 68a4 7b52 f93
VPN Log       [Tunnel Negotiation Info] Responder Cookies = 1e31 30f2 5abb 88f2
VPN Log       [Tunnel Negotiation Info] <<< Responder Received Quick Mode 1st packet
VPN Log       Cannot respond to IPsec SA request because no connection is known for 192.168.0.0/24===82.229.45.109...92.140.106.50
VPN Log       Quick Mode I1 message is unacceptable because it uses a previously used Message ID 0x808e4517 (perhaps this is a duplicated packet)
Authentication Failure        2010/06/10 11:48:40 Bad login attempt for user: nbonnard
Authentication Failure        2010/06/10 11:48:41 Bad login attempt for user: nbonnard
VPN Log       Quick Mode I1 message is unacceptable because it uses a previously used Message ID 0x808e4517 (perhaps this is a duplicated packet)
VPN Log       received Delete SA payload: deleting ISAKMP State #56

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