We are seeing an issue with the outlook CUPC client that is preventing users from dialing their contacts.
If they go into their personel contact list, they can choose a contact, then use the CUPC drop down tool bar to select which number to dial (Business, Cell, Home, etc). They pick the number, it then dials their phone for them.
If they have access to someone else's contact list, they loose this ability. The CUPC toolbar does not show the Business, Cell, Home etc options to allow them do dial their phone. This is also the case for Public folder contacts.
Is there a way to fix this so they can use their CUPC plugin to dial these numbers?