Hope anyone can help me on this ,problem i have is that we are using Nortel Voicemail system with our CUCM 7 cluster ,when you forward your Cisco phone to voicemail you get the main welcome message of the Nortel VM instead of your personal VM ,now it seems that the problem is when the Cisco forwards the call to the VM pilot it sends the original calling party number and not the number that`s forwarding the call ,so the Nortel does not recognize the number as a valid extension.
Any ideas ?
Thanks in advance
Hi, never forget to bounce the MGCP process even for any small change to take effect. Just issue a 'no mgcp' and right after 'mgcp' to take effect the change.
Again, you don't need to put both of them, if your remote site is calling through PRI at MGCP then you will need that 'inbound' option on that PRI and for going out the redirected number you will need 'outbound' option on the QSIG PRI, both PRI should not be the same, right?
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