program buttons on SPA509 to join a blast group...

Unanswered Question
Jun 11th, 2010


Is it possible to program a button (hard og soft..), so that when it is pushed, the users telephone is member of a blast group. And when pushed the second time, the users telephone is resigned from the blast group?



I have this problem too.
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David Trad Fri, 06/11/2010 - 05:21

Hi David,

No this can not be done on a blast group (Not yet anyway). The only way to get something that resembles what you are after is the Log-in/Log-out facility for ephone hunt-groups, but they are not blast groups, they are either sequential, peer, or longest idle.

It is a really cool feature request, and one that the Cisco team should look at and possibly consider if it can be programmed in as a feature of the IOS.

I am happy to stand corrected if this can now be done, but I am certain it cant be.



Steven DiStefano Fri, 06/11/2010 - 06:27

David is correct.

Consider BACD where agents can log in and out of the hunt group (not blast group there at this time either).



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