the vpn client driver has encountered an error xp

Unanswered Question
Jun 11th, 2010

Hi All,

    Can any one please help me on fixing this error for Cisco anyconnect-win-2.1.0150 on XP I need to login to VPN. but i am getting this error. Please check and help me ....



I have this problem too.
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JORGE RODRIGUEZ Wed, 06/16/2010 - 12:25

Hi Nagesh, I have look this for you, I quoted  from link bellow.  try that see if  resolves the issue.  or try installing the version  2.3 which was fixed .

This issue is due to Cisco bug ID CSCsm54689  . In order to resolve this issue, make sure that Routing and Remote Access Service is disabled before you start AnyConnect. If this does not resolve the issue, complete these steps:

  1. Open a command prompt as an Administrator on the PC (elevated prompt on Vista).

  2. Run net stop CryptSvc.

  3. Run esentutl /p %systemroot%\System32\catroot2\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\catdb.

  4. When prompted, choose OK to attempt the repair.

  5. Exit the command prompt.

  6. Reboot.

CSCsm54689 Bug Details

Anyconnect, non-informative error with routing and remote access service


When RRAS enabled on the windows PC anyconnect will fail will error message "The VPN client driver has encountered an error." Although anyconnect will not function with Routing and remote access service on, the error is misleading and should be more informative to tell the customer what the actual problem encountered was.


Routing and Remote Access Service enabled in windows


make sure Routing and Remote Access Service is disabled before starting anyconnect.

Further Problem Description:


ladeq4specproj Thu, 06/17/2010 - 07:30

I've found that this has worked in about half the cases, but lately I'm seeing this message and now this fix is not working at all.  Could there be another cause for this error message that is not being addresed?

addmewendi Thu, 06/23/2011 - 11:01

use the link above download this new protection according to your system yu will have tw choices, and uninstall your McKafee it is normally a firewall problem.

I just went over this with tech support and it fixed my error hope it works for you.


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Posted June 11, 2010 at 6:21 AM
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