Calling Party Transformation Help

Unanswered Question
Jun 11th, 2010

I'm trying to setup a calling party transformation so that internal calls that are forked to a remote destination number can display the full callerID number.

Our directory numbers are four digits (mine is 0033), and the correct DID assosciated with that would 205 777 XXXX. Our directory numbers are also set to mask outgoing calls.

Would I need to setup the calling party tranformation? Or called party transformation? I'm having some difficulties as I'm not too familiar with calling transformations.

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Jonathan Schulenberg Fri, 06/11/2010 - 11:09

That should be picked up automatically from the External Phone Number Mask on the line appearence of the calling party without the need of a transformation CSS. What is your external mask set to?

Robert Juric Fri, 06/11/2010 - 11:12

Our external mask for all callers is set to 205 777 0010. We'd like it setup so that I can seach the DID of each caller so I can tell exactly who from the office is calling.

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