I am trying to run the License Conversion tool from the provided CD and I discovered that I have no idea where my predecessor put the license files for version 3.5. We must have had them at one point as we are running 3.5 now. Is there any way to export the licenses for 3.5 or do they actually issue licenses for all of the licensed features you currently are runnning? For now the conversion is a definite bust as all I have are 3.0 licenses.
Before anyone asks I have already used the PAK that came with the software to get the 7.0 license file. I guess I am sort of confused how this might work as we just got done doing our support renewals and moved to workstation licensing but I have no idea how that works or how I get the license file for those.
Also you can contact TAC Licensing team, and they can reissue a license for you that contains the features and the seats that already had.
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Cisco UCCX Specialist