Need help tracking 911 call on SRST gateway

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Jun 14th, 2010
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I had a call where one of our offices has an SRST gateway and the POTS line that is connected to it dialed 911 today and one time last week around the same time of day. I looked in the call history but there is nothing there for today. How can I track what may be triggering a call of this type?



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Rob Huffman Mon, 06/14/2010 - 12:48
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Hi John,

Hope all is well

I may be "out to lunch" here (no surprise!) but if the call was made

in "normal" mode and not failed over to SRST wouldn't the record

be in your normal CDR's??

Just thinking out loud here.



j.mccartney Mon, 06/14/2010 - 14:07
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Hi Rob,

Can't complain here, all is well, far (lol).

Well that was my first thought. I did a query against the PUB and didn't see a call from CUCM, but I did see some activity under our 911 DP on the SRST-router. I'm attaching a text file with the DP info, is there a way to translate "Last Setup Time" and "Last Disconnect Time"? I tried with Epoch Time Converter to no avail.

Thanks for the help.



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