Our client with CCX v5 (Premium) wants to data dip in Oracle 10g. Will it work? If so should I install the Oracle client on the CCX server? Is it supported?
It's the only way - you need the ODBC drivers, or it won't work.
It's been a while since I used Oracle, so I would start by installing the client on a PC and testing ODBC connectivity from there. I'd be aiming to install the smallest amount of software possible (i seem to remember the Oracle software being quite large) so do a custom install and try to just install the ODBC drivers and no extra client tools.
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