can not see one user when importing users in unity 7.x

Answered Question
Jun 15th, 2010
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Hi Team,


We have integrated Unity 7.x with MS Exchange 2007. We can import all the users from exchange except one. Actually this is new installation. We have installed unity first time and export that one user which is not coming now, then we have reinstall the unity. Now that users is not coming.

I think previous unity has made some changes for this user.


Kindly let me know how I could be able to import that user again.


BR


Irfan

Correct Answer by Aaron Harrison about 7 years 2 weeks ago

Hi


Install and run it on the Unity server.


Regards


Aaron

Correct Answer by Aaron Harrison about 7 years 2 weeks ago

Hi


Download this tool : http://www.ciscounitytools.com/Applications/Unity/RemoveSubscriberPropertiesFromAD/RemoveSubscriberPropertiesFromAD.html


Use it to remove the Unity properties from the invisible user, then you will be able to reimport them.


At the moment Unity sees the Unity attributes in AD populated already, so assumes it's already a subscriber.


Regards


Aaron


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Correct Answer
Aaron Harrison Tue, 06/15/2010 - 06:03
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Hi


Download this tool : http://www.ciscounitytools.com/Applications/Unity/RemoveSubscriberPropertiesFromAD/RemoveSubscriberPropertiesFromAD.html


Use it to remove the Unity properties from the invisible user, then you will be able to reimport them.


At the moment Unity sees the Unity attributes in AD populated already, so assumes it's already a subscriber.


Regards


Aaron


Please rate helpful posts...

Muhammad Irfan Tue, 06/15/2010 - 06:20
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thank you Bro,


Pleas let me know where I have to run this, I believe on AD. OK

Correct Answer
Aaron Harrison Tue, 06/15/2010 - 06:21
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Hi


Install and run it on the Unity server.


Regards


Aaron

Aaron Harrison Tue, 06/15/2010 - 06:47
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Hi


Looks like you figured it out - thanks for the rating.


Aaron

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