can not see one user when importing users in unity 7.x

Answered Question
Jun 15th, 2010

Hi Team,

We have integrated Unity 7.x with MS Exchange 2007. We can import all the users from exchange except one. Actually this is new installation. We have installed unity first time and export that one user which is not coming now, then we have reinstall the unity. Now that users is not coming.

I think previous unity has made some changes for this user.

Kindly let me know how I could be able to import that user again.

BR

Irfan

Correct Answer by Aaron Harrison about 6 years 8 months ago

Hi

Install and run it on the Unity server.


Regards

Aaron

Correct Answer by Aaron Harrison about 6 years 8 months ago

Hi

Download this tool : http://www.ciscounitytools.com/Applications/Unity/RemoveSubscriberPropertiesFromAD/RemoveSubscriberPropertiesFromAD.html

Use it to remove the Unity properties from the invisible user, then you will be able to reimport them.

At the moment Unity sees the Unity attributes in AD populated already, so assumes it's already a subscriber.

Regards

Aaron

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Correct Answer
Aaron Harrison Tue, 06/15/2010 - 06:03

Hi

Download this tool : http://www.ciscounitytools.com/Applications/Unity/RemoveSubscriberPropertiesFromAD/RemoveSubscriberPropertiesFromAD.html

Use it to remove the Unity properties from the invisible user, then you will be able to reimport them.

At the moment Unity sees the Unity attributes in AD populated already, so assumes it's already a subscriber.

Regards

Aaron

Please rate helpful posts...

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