reboot firewall ASA 5520

cqueglas · ‎06-15-2010

I'm using a firewall that is rebooting without giving a high amount of CPU usage, memory and excess of connections.

Please take a look at the following info:

Crashinfo collected on 12:43:46.351 CLST Tue Jun 8 2010

Traceback:
0: 08059a0e
1: 0805a152
2: 088ebe29
3: dd7a86d5
4: dd6a71e0
5: 085d8f29
6: 08466684
7: 08467664
8: 0846a2b0
9: 0805e3a3
Stack dump: base:0xc8841350 size:8192, active:1240
entries above '==': return PC preceded by input parameters
entries below '==': local variables followed by saved regs
'==Fn': stack frame n, contains next stack frame
'*': stack pointer at crash

can anyone help translate this info?

regards.

David White · ‎06-18-2010

Hi Claudia,

I think we would prefer you to open a TAC case for any crash - so we could track this software defect (either known or unknown).

However, in order to further investigate this, we would need:

1) the version number

2) the full traceback

Sincerely,

David.