Kernel upgrade failure

Answered Question
Jun 15th, 2010

I´m running the process to upgrade DMS to 5.2 so first I had to go to 5.1, now I´m trying to upgrade kernel A1 in DMP4305 but when I am creating the advanced task for a firmware I can't choose the file I need after I upload it as a new asset into the library.


Hope you have any comments.


Thank you

Correct Answer by Tomas De Leon about 6 years 8 months ago

The DMP is running 5.0 Firmware and 5.1 Kernel.


--> You need to upgrade the 5.0 Firmware to 5.1 first.


--> Once the Firmware is upgraded to 5.1 and the DMP rebooted & verified the upgrade was successful then

     you upgrade to the 5.2 kernel.  and then subsequent 5.2 Firmware.


The screenshots tell it all 8-)


T.

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Tomas De Leon Tue, 06/15/2010 - 11:14

I do not seem to have an issue.


Please provide a screenshot of the following:


- Screenshot of the Advanced Task-->Upgrade Task

- Screenshot of the "View Asset" for the Kernel firmware asset information.



Thanks


T.

rguzman.plannet Tue, 06/15/2010 - 13:26

Well I could create the advanced task then I did the play now task to send the kernel to the DMP but I don't how to check if it was succesful.


Thanks

Tomas De Leon Tue, 06/15/2010 - 13:39

Issue the following HTTP command from your

Web Browser:



To Verify Kernel Image, use the following URL String:

http://admin:[email protected]:7777/get_param?p=sinfo.version

  admin          = DMP Web Account Username
  default        = DMP Web Account Password
  a.b.c.d        = IP Address of DMP
Please Provide the Response that you get from the DMP:




KERNEL IMAGE VERSION MATRIX
----------------------------------------------------------------------------------------------------------------------
2.43.1  
sinfo.version T_STRING Linux version 2.4.22 ([email protected]) (gcc version 3.3.2) #1 Tue Sep 19 11:16:27 PDT 2006

5.0  
sinfo.version T_STRING Linux version 2.4.22 ([email protected]) (gcc version 3.3.2) #1 Wed Jan 10 23:01:23 IST 2007

5.0.2  
sinfo.version T_STRING Linux version 2.4.22 ([email protected]) (gcc version 3.3.2) #1 Fri Aug 15 11:25:31 PDT 2008

5.1 
sinfo.version T_STRING Linux version 2.4.22 ([email protected]) (gcc version 3.3.2) #1 Tue Nov 18 14:48:57 EST 2008

5.2
sinfo.version     T_STRING Linux version 2.4.22 ([email protected]) (gcc version 3.3.2) #1 Wed Jun 17 13:36:41 PDT 2009
----------------------------------------------------------------------------------------------------------------------
rguzman.plannet Tue, 06/15/2010 - 13:58

I just did the process again and this time I realized that the DMP rebooted. Is that a good sigal?

Tomas De Leon Tue, 06/15/2010 - 19:34

Yes, after the upgrade it should reboot...


Where is the results of the MIB that I requested?


I want to verify the upgrade was successful


Thanks


T.

rguzman.plannet Wed, 06/16/2010 - 10:31

I typed the command into the browser but it marked an error, in fact I

atteched it in one of my previous posts. Therefore I wonder if it was actually succesful, I first upgraded the kernel after I make sure it was sucesful I'll go ahead with the firmware. Just want to make sure that the DMP doesn't get damaged during the process in the case some step was not correct.


Regards

Tomas De Leon Wed, 06/16/2010 - 10:46

I do not have Windows Internet Explorer.

Can you try Firefox to see if you get the same error?


Also, go to the DMP-DM Web GUI and provide a screenshot from

the:


-->ABOUT--> Hardware and Firmware Versions



Thanks


T.

Correct Answer
Tomas De Leon Wed, 06/16/2010 - 14:42

The DMP is running 5.0 Firmware and 5.1 Kernel.


--> You need to upgrade the 5.0 Firmware to 5.1 first.


--> Once the Firmware is upgraded to 5.1 and the DMP rebooted & verified the upgrade was successful then

     you upgrade to the 5.2 kernel.  and then subsequent 5.2 Firmware.


The screenshots tell it all 8-)


T.

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