voice mail from ocs

Unanswered Question
Jun 15th, 2010

voice mail on phone option from ocs to the pstn is working only if you press manually from the recorded message and pressing 1 ,but my issue the voice message should be played before the recorded message ,this is working for internal phone  i.e message is played before the recordings . i want to know is this a problem of voice gateway or microsoft ocs config   or the compatibility issue of  microsoft and cisco.

microsoft ocs and cisco call manager 7.0 ,3845 voice gateway 12.4 ios,

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