Doubt about configuration of Transformation Mask

Unanswered Question
Jun 16th, 2010

Hi Guys,


My Customer have a solution of CallManager 5.1.3 and We are need implement the following rules transformation:


The Phone have prefix: 2151-XXXX (To receive the external call), but, when the user did the call internal (DN-DN) is using 05 digits and is put in the front digit 7 more 04 digits (7xxxx). Occur that many users when doing call internal digit 2151-XXXX and not 7XXXX and is billing, because, is consider the external call and is very difficult change this behavior of user. I imagined create a one route and try to do 02151.xxxx (enable predot) but is don´t solve the problem, because the digit 7 need input in the front of directory number.


Thanks,


Wilson

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Jonathan Schulenberg Wed, 06/16/2010 - 04:55

You need to use a translation pattern, not a route pattern. Strip PreDot and then prefix 7. Assign the translation pattern a CSS that has the partition(s) of your DNs.

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