CCIE RS Lab payment

Answered Question
Jun 16th, 2010

Good day everyone,

I book Rs lab in Dubai for the 14.07.2010. but the money was not charged from visa card. But i see that exam scheduled.

As i read from exam policies

> If you book an exam for a date less than 90 days away, you must complete payment on the day you book the exam or the > registration cannot be submitted.

Could someone please explain further what exactly actions should be done in the exam day.

Thanks in advance.

Correct Answer by Brandon Buffin about 6 years 8 months ago

Yes, I would recommend opening a case to be sure that your payment has been received.


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Sultanov_Gafur Wed, 06/16/2010 - 05:30

I schedule at 05.05.2010 and received mail with Credit Card Payment Approved title with approval code. But the link in e-mail with invoice is broken

I should open the case?

Correct Answer
Brandon Buffin Wed, 06/16/2010 - 05:31

Yes, I would recommend opening a case to be sure that your payment has been received.


aditya.wisnu Tue, 12/14/2010 - 23:57

Hi Sultanov,

I'm having the same issue.

I couldn't get the invoice, and confused how to use the "invoice tool" with a few data given from email (Credit Card Payment Approved with approval code).

I already open case in certification & communities online support, but still not getting any response yet.

What about u're case, did you finally get a solution accessing the invoice.



Sultanov_Gafur Wed, 12/15/2010 - 00:07


Everything end fine without any further activity from me and without opening case, invoice received,

AFAIK Cisco will charge you in the day of your exam


aditya.wisnu Wed, 12/15/2010 - 00:14

Thanks for the quick reply,

In my case, the ammount was already charged to Visa card before the exam day.

Did you get the invoice by mail or email?



Sultanov_Gafur Wed, 12/15/2010 - 00:21

Be honest - i don't know, i'm no working with invoices and it is responsibilities of antoher employee

aditya.wisnu Wed, 12/15/2010 - 00:26

ok, thank you for your time.

i'll just wait the certification support's response on the case.




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