7921G and Paging Groups

Unanswered Question


We have a paging group of roughly 40 phones.  2 of the phones included in this group are 7921G wireless hadnsets.  Neither of the wireless phones base stations intercom seem to either be configured or working.  Are the 7921's able to give an audible page like the rest of the phones, is this something I need to enable, and if so how?

Thanks in advance.


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Steven DiStefano Wed, 06/16/2010 - 08:53
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Did you configure with CCA 2.2.4?

Did you notice if 'paging-dn x unicast' is applied to the ephone used by the 7921?


Thanks for the response.  The current CCA installed is 2.2(1), but the system has been in place almost a year.  I believe

they were originally configured with 2.1.8.

Here is a copy of the ephone-dn for 1 of the 2 phones.

ephone-dn  56  dual-line
number 152
label 152
description File Room
name File Room
hold-alert 120 originator

Would simply adding "paging-dn x unicast" resolve it?



Steven DiStefano Wed, 06/16/2010 - 09:16
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Yes, I would like for you to try this....

to the EPHONE (not ephone-dn).  I edited my reply (sorry).

Lets say it was page group 103.... and the wifi model phone was ephone 2.   Then CCA 2.2.4 does this.....  Ignore the other ehones

ephone-dn 3
number 103 no-reg primary
name IP-Paging3
paging ip port 2000

ephone 13
paging-dn 3

ephone 4
paging-dn 3

ephone 14
paging-dn 3

ephone 2
paging-dn 3 unicast <----  * * * *   this would be your 7921 ephone


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