I just had bonded dsl set up with my phone company. While I await their response as to what the problem is, I was hoping one of you might have a suggestion as to what the problem can be if you work in a phone company, or had a similar issue. It's most likely something on their end, but I am curious to see what you guys know
In my Cisco DDR2200 modem's diagnostic page, I have the following:
- Test ADSL Syncronization [PASS]
- Test ATM OAM F5 segment ping [FAIL]
- Test ATM OAM F5 end-to-end ping [FAIL]
And a bit further down:
- Test PPP server connection [FAIL]
... and obviously no Internet address is given to the modem.
I enabled PPP debugging, and saw that the modem keeps sending out a PADI packet, but never gets a reply. So it can't really communicate with my ISP to get a public address. However, BOTH dsl lines are confirmed working at this time. Before, I had a single DSL line, now I have 2 and they are being bonded. If I swap the phone cord pairs, I am still able to get internet access (on my old modem) on either pair. The tech that came out yesterday also tested both lines with his sun meter, and they are good.
Their final answer yesterday was that the "CALYX" on my street needed to be upgraded to support bonding, as it hadn't been upgraded yet. I got a call today asking me to test it, and I did when I got off work, but heard nothing. Now the phone company is closed for the day, and here I am to see if you guys have ever ran into a similar issue. Maybe there is something I can try, and maybe it is a phone company issue.
I will definitely wait for the phone company to get back to me, as the issue isn't resolved.
So overall, it seems the 2 DSL lines work, the modem seems to be ok, but it's just not talking with the PPP server at all. Thanks for reading .. let me know what you guys think.