06-17-2010 12:25 AM - edited 03-15-2019 11:17 PM
Hi,
I factory resetted a 7906G Cisco IP Phone, but its showing as upgrading on the display.
The CUCME is in a remote location and now am not able to manually assign any configuration on the phone as i am not able to access the Settings Page.
If some one have any idea on how to resolve this, please inform.
Solved! Go to Solution.
06-17-2010 12:40 AM
Hi, I faced the same issue some days back and get rid of it by changing the switch-port.
The best practice for remote site phones is
1. create a seperate DHCP pool on remote router/switch
2. create the DHCP pool at original CME router and broadcast it on remote site with 'ip helper-address' command.
Configuring the phones manually is the last option when you can't accomodate any of those, DHCP can help you by not having such strange issues!
HTH.
06-17-2010 12:40 AM
Hi, I faced the same issue some days back and get rid of it by changing the switch-port.
The best practice for remote site phones is
1. create a seperate DHCP pool on remote router/switch
2. create the DHCP pool at original CME router and broadcast it on remote site with 'ip helper-address' command.
Configuring the phones manually is the last option when you can't accomodate any of those, DHCP can help you by not having such strange issues!
HTH.
06-17-2010 05:22 AM
Thanks for the reply.... it ws really informative...
but still the helper address thingy is not a permanent solution.... but thr s no problm with the 7960 series ... we can access the setting once the factory reset is done... hope cisco comes out with solution for ths model also....
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