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Performance problems after upgrading 4.0.x to 4.1.5f

ruben.montes
Level 1
Level 1

Hi,

we have three WAEs in two sites (HQ and Branch). Recently we upgraded from 4.0.x to 4.1.5f.

Since then, customer in Branch are complaining of performance problems accessing all the applications.

HQ  <--> WAE1 <--> WAN <--> WAE2 <--> Branch

If we do a ping from HQ to Branch, we loss pings and the response time is very bad (with both WAEs inline in every site). If we disconnect the WAE in the brach, all traffic works fine, even pings are normal again.

This is the output of show interfaces in the inline in Branch:

WAN Port :

===========

Device name        : eth4. Bypass master interface.

Packets Received   : 54622184

Packets Intercepted: 52932103

Packets Bridged    : 1690186

Packets Forwarded  : 59236140

Packets Dropped    : 38

Packets Received on native      : 0

Active flows for this interface : 0

LAN Port :

===========

Device name        : eth5. Bypass slave interface.

Packets Received   : 63022876

Packets Intercepted: 60536890

Packets Bridged    : 2486127

Packets Forwarded  : 57713091

Packets Dropped    : 8

Packets Received on native      : 0

Active flows for this interface : 0

Regards,

Ruben

2 Replies 2

Zach Seils
Level 7
Level 7

Ruben,

Can you provide a sysreport from both WAEs?

Zach

Hi,

finally it seems the problem was in custoemr's switch ;-(

Regards,

Ruben