In UCCE CAD 7.5.4 and later Spanlink came out with a new feature where a agent can change thier "Not Ready" reason code without going "Ready"->"NotReady". I have a customer who is running 7.5.6 and does not like this feature and would like to turn it off. There is nothing in Cisco Administration Desktop application that controls this (i.e. enable / disable of this feature) Does any one know if there is a Registry or configuration file that can turn off this feature? - Thank for your help! - Jim
I have this problem too.