We are doing the POC with CUCM , CUPS , OCS RCC integration. I want to clarify some of the features using Desk phone control.
CUCM - 7.1.2
CUPS -8.0.0 , CUPS 7.0
CUCM CUPS are integrated and features soft phone , desk phone , IM , IPPM , LDAP are working fine.
1) In desk phone mode , CUPC A is call with CUPC B ( soft phone or Desk Phone) . In that time CUPC C will able to the Phone status of CUPC A
such as Busy , Idle like the Presence status in the phone ?
2) In the OCS RCC i'm able to call from the MOC to the Phone , but for incoming call there is no pop up from the MOC ?
3) OCS FQDN should be resolved in the CUPS ? ( test.domain.com)
4) From the MOC is it able to see the User Phone status as mentioned in the 1st Point.