Solved: upgrade cisco call manager business edition (6.1.1.2000-3)

said belarbi · ‎06-18-2010

i need to upgrade cisco business edition 6.1.1.2000-3 ( cisco unity connection 2.2) to business edition 8.X

i need some help in this topic( guide to upgrade), and if i need to pourchese another Licence , or just i shoud convert the old license.

Another question: if i can use the attachment mail , to receive with the voicemail notification the message as attachement file.wav like call manager express in my outlook.

thanks

Jaime Valencia · ‎06-18-2010

The upgrade is not that different from a regular box.

Upgrading from a Local Disk

http://www.cisco.com/en/US/partner/docs/voice_ip_comm/cucmbe/install/8_0_2/cmins802.html#wp360555

You'll need to order the upgrade kit via the PUT and also you'll need a new feature license for the version you're going to run.

CUC 8.X has an accept and relay feature, not sure if that's what you're looking for.

HTH

java

If this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

View solution in original post

Jaime Valencia · ‎06-21-2010

No, you cannot download this upgrade.

You need to go thru PUT to get the upgrade kit.

Ordering the Upgrade Media

To upgrade to Cisco Unified CM Release 8.0(2x) from a release prior to 8.0(1), use the Product Upgrade Tool (PUT) to obtain a media kit and license or to purchase the upgrade from Cisco Sales.

To use the PUT, you must enter your Cisco contract number (Smartnet, SASU or ESW) and request the DVD/DVD set. If you do not have a contract for Cisco Unified Communications Manager, you must purchase the upgrade from Cisco Sales.

For more information about supported Cisco Unified CM upgrades, see the Cisco Unified Communications Manager Software Compatibility Matrix at the following URL:

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/compat/ccmcompmatr.html

See the "Software Upgrades" chapter of the Cisco Unified Communications Operating System Administration Guide.

http://www.cisco.com/en/US/partner/docs/voice_ip_comm/cucmbe/rel_notes/8_0_2/cucmbe-rel_notes-802c.html

HTH

java

If this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

View solution in original post

Jaime Valencia · ‎06-18-2010

The upgrade is not that different from a regular box.

Upgrading from a Local Disk

http://www.cisco.com/en/US/partner/docs/voice_ip_comm/cucmbe/install/8_0_2/cmins802.html#wp360555

You'll need to order the upgrade kit via the PUT and also you'll need a new feature license for the version you're going to run.

CUC 8.X has an accept and relay feature, not sure if that's what you're looking for.

HTH

java

If this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

said belarbi · ‎06-21-2010

thank you for the replay.

my question is not technical ( how : with local disk or ftp , or SFTP) but if i make the upgrade , i will able to use the same previous configuration database. so, i know that the backup dosn't work whene we upgrade.

or if i install the 8.X in the inactive partition , and when i reload if the 8.X can share the same database.

the link in your replay doesn't work.

best regards

Rob Huffman · ‎06-21-2010

Hi Said,

Your current data will be migrated over to the new version during

the upgrade process There should be no need for a Backup/restore

to complete the migration.

Here is that link from Java that you should be able to see;

http://www.cisco.com/en/US/docs/voice_ip_comm/cucmbe/install/8_0_2/cmins802.html#wp360555

Cheers!

Rob

said belarbi · ‎06-21-2010

Hi Rob,

i hope you are doing fine.

the topic discuss when we need to upgrade ( applying a patch during a new installation).

in my case , i shoud download and creat the upgrade DVD from the this 2 image: -

UCSInstall_UCOS_8.0.2.40000-1.sgn.iso_part1of2 and UCSInstall_UCOS_8.0.2.40000-1.sgn.iso_part1of2

after that i will use the upgrade from the : Cisco Unified Communications operating System , in Software Upgrade

is this correct ? in my case to upgrade from Business edition 6.1 (cisco uniy connection 2.1) to Business Edition 8.X( cisco unity connection 8.X)

warm greetings

Jaime Valencia · ‎06-21-2010

No, you cannot download this upgrade.

You need to go thru PUT to get the upgrade kit.

Ordering the Upgrade Media

To upgrade to Cisco Unified CM Release 8.0(2x) from a release prior to 8.0(1), use the Product Upgrade Tool (PUT) to obtain a media kit and license or to purchase the upgrade from Cisco Sales.

To use the PUT, you must enter your Cisco contract number (Smartnet, SASU or ESW) and request the DVD/DVD set. If you do not have a contract for Cisco Unified Communications Manager, you must purchase the upgrade from Cisco Sales.

For more information about supported Cisco Unified CM upgrades, see the Cisco Unified Communications Manager Software Compatibility Matrix at the following URL:

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/compat/ccmcompmatr.html

See the "Software Upgrades" chapter of the Cisco Unified Communications Operating System Administration Guide.

http://www.cisco.com/en/US/partner/docs/voice_ip_comm/cucmbe/rel_notes/8_0_2/cucmbe-rel_notes-802c.html

HTH

java

If this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

said belarbi · ‎06-24-2010

thank you javalenc for your assistance.

Another question: if i can use the attachment mail , to receive with the voicemail notification the message as attachement file.wav like call manager express in my outlook with this cersion ( business edition 6.1 and cisco unity connection 2.1)

Best Regards