%INTR_MGR-3-BURST error in 7609 router

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Jun 18th, 2010
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Hi, I am getting the following error logs

in my 7609 router ATM interface frequently. Because of this voice traffic passing on this interface is getting inturrupted.


The IOS version of the router is : c7600rsp72043-advipservicesk9-mz.122-33.SRD3.bin


error messages are ::


SLOT 1/0: Jun 19 06:01:21.971: %INTR_MGR-3-BURST:  HY_EI_EC_INT[0x80] EARL RBus packet error [13072]
SLOT 1/0: Jun 19 06:01:23.991: %INTR_MGR-3-BURST:  HY_LS_SV_INTERRUPT[0x1] local RBus FCS2 error [13076]
SLOT 1/0: Jun 19 06:01:23.991: %INTR_MGR-3-BURST:  HY_EI_EC_INT[0x80] EARL RBus packet error [13076]
SLOT 1/0: Jun 19 06:01:26.027: %INTR_MGR-3-BURST:  HY_LS_SV_INTERRUPT[0x1] local RBus FCS2 error [13080]
SLOT 1/0: Jun 19 06:01:26.027: %INTR_MGR-3-BURST:  HY_EI_EC_INT[0x80] EARL RBus packet error [13080]


following is the output of show diagbus


show diagbus


Slot 1: Logical_index 2
2 port adapter Enhanced FlexWAN controller
Board is analyzed ipc ready
HW rev 2.4, board revision A0
Serial Number: JAE1353T7IY Part number: 73-9539-07

Slot database information:
Flags: 0x2004 Insertion time: 0x1BAF454C0 (6d18h ago)

Controller Memory Size:
  192 MBytes CPU Memory
  63 MBytes Packet Memory
  255 MBytes Total on Board SDRAM
Cisco IOS Software, cwlc Software (cwpa2-DW-M), Version 12.2(33)SRD3, RELEASE SOFTWARE (fc3)

PA Bay 0 Information:
  ENHANCED ATM DS3+ PA, 1 ports, FRU: PA-A6-T3
  EEPROM format version 4
  HW rev 1.01, Board revision B0
  Serial number: JAE1350QHL3  Part number: 73-8195-02
Slot 1: Logical_index 3
2 port adapter Enhanced FlexWAN controller
Board is analyzed ipc ready
HW rev 2.4, board revision A0
Serial Number: JAE1353T7IY Part number: 73-9539-07

Slot database information:
Flags: 0x2004 Insertion time: 0x1BAF429C0 (6d18h ago)

Controller Memory Size:
  192 MBytes CPU Memory
  63 MBytes Packet Memory
  255 MBytes Total on Board SDRAM
Cisco IOS Software, cwlc Software (cwpa2-DW-M), Version 12.2(33)SRD3, RELEASE SOFTWARE (fc3)

PA Bay 1 Information:
  ENHANCED ATM DS3+ PA, 1 ports, FRU: PA-A6-T3
  EEPROM format version 4
  HW rev 1.01, Board revision B0
  Serial number: JAE1350QHNO  Part number: 73-8195-02

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Jerry Ye Sun, 06/20/2010 - 08:26
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  • Cisco Employee,

Looks like hardware an issue to me. Can you post the output of show module and show diagnostic result module all detail here?


Regards,

jerry

siqueira.fabio Sun, 08/01/2010 - 04:41
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Hi Satya

I'm having the same problem, but on the version SRD4. Already
realized several hardware tests including swapped to
the chassis of the router from my client and not succeeded.
Performing troubleshooting I realized that the problem occurs
when I have two interfaces configured with traffic
routed by OSPF. My next plan of action is
upgrade to IOS version 12.2 (33) SRE1 to try
correct a software problem you have. If this
not happen, I am requesting the exchange of cards,
even already tested.

Best regards
Fábio Siqueira

siqueira.fabio Wed, 08/04/2010 - 14:01
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Hello

Well, I managed to solve my problem, in my case the fault
was being generated by a linecard that DFC was
affecting all other slots every time I plugged
two fibers while traveling data routed
OSPF.




Best regards.
Fábio Siqueira

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