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LDAP Error message

rchaseling
Level 4
Level 4

‎06-21-2010 03:07 AM - edited ‎03-15-2019 11:19 PM

Hi,

We have a CUCM 7.1 cluster & Unity Connection 7.1 both integrated with Microsoft AD. All is working fine & has been for several years........but i just noticed something recently when i forced a manual sync.

It comes up with error "Failed to Connect to ldap://<IP ADDRESS>:389" and also "Update Successful". The IP address in the error message is the IP of the redundant AD server. This same error appears on CUCM & Unity Connection when forcing a manual sync.

So my question is.....is this normal behaviour? Will it only connect to the primary AD server unless it is unreachable?

I can ping both AD servers from CUCM Publisher

T.I.A

Russell

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htluo
Level 9
Level 9

‎06-21-2010 05:53 AM

Maybe port 389 was disabled on the redundant AD?

You may test the port connectivity by using telnet from Windows command prompt.

telnet ip_address 389

Michael

http://htluo.blogspot.com

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rchaseling
Level 4
Level 4
In response to htluo

‎06-21-2010 08:43 AM

Thanks Michael......shouldn't have believed client's assumption that there was nothing wrong with the AD server without first checking it myself

Reboot of AD server fixed issue

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