Install background image in 7940 & 7921

Unanswered Question
Jun 21st, 2010

Dear all,

Does anybody know how to install background image in IP Phone 7940 and 7921? I'm using CUCM 6.1.

I know how to put background image in IP Phone 7971, softphone using List.xml dan PNG picture.

Thanks.

I have this problem too.
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Aaron Harrison Mon, 06/21/2010 - 03:32

Hi

7940s don't have background image support - newer models (7941,42,45) do. There is support for an idle URL which can display an image (search this forum for that if you are interested, e.g. https://supportforums.cisco.com/message/391981#391981) but it generally tends to get in the way of the phone user.

You can configure the background image on a 7921 with the Phone Customizer (I don't think the TFTP method is possible with that handset): http://www.cisco.com/en/US/docs/voice_ip_comm/cupa/phone_designer/7.1/en...

Regards

Aaron

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triandi_sugiharto Mon, 06/21/2010 - 03:55

Dear Aaron,

Thank you for your reply. How to use Phone Designer for customizing background image 7921? Do you have step by step guide of Phone Designer?

Thanks.

Aaron Harrison Mon, 06/21/2010 - 04:29

Hi

It's very easy - the only drawback is that it's not great for doing large numbers of phones; it's not really designed for admins, but for end-users to mess with their own single handset.

Install guide:

http://www.cisco.com/en/US/docs/voice_ip_comm/cupa/phone_designer/7.1/en...

User Guide:

http://www.cisco.com/en/US/products/ps9829/products_user_guide_list.html

Regards

Aaron

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This email communication does not create or vary any contractual relationship between Logicalis and you. Internet communications are not secure and accordingly Logicalis does not accept any legal liability for the contents of this message. The contents of this email are confidential to the intended recipient at the email address to which it has been addressed. It may not be disclosed to or used by anyone other than this addressee, nor may it be copied in any way. If received in error, please contact Logicalis on the above switchboard number quoting the name of the sender and the addressee and then delete it from your system. Please note that neither Logicalis nor the sender accepts any responsibility for viruses and it is your responsibility to scan the email and attachments (if any).

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triandi_sugiharto Tue, 06/22/2010 - 22:51

Hi Aaron,

Thank you for your answer.

How about IP Phone Nokia S60? How to add background image to that phone?

Thanks

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