Switch stops providing power on PoE ports

Unanswered Question
Jun 21st, 2010
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We have a C3560 running (C3560-IPSERVICESK9-M), Version 12.2(53)SE2 which is the newest IOS for this model.  Yesterday our POE phone lost power and I was able to find the following bug :


http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsu58581&from=summary


The recommendation is to upgrade the IOS, but the IOS we have is the latest & greatest.


Any ideas?


By the way, a reboot solved the problem, but we cannot afford to reboot this switch during business hours

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Edison Ortiz Mon, 06/21/2010 - 07:38
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Try with 12.2(44)SE6 unless you need some feature that can only be found on (53)SE2


On any case, I suggest opening a TAC case so a proper bug can be filed.

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