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Switch stops providing power on PoE ports

ronshuster
Level 1
Level 1

‎06-21-2010 07:01 AM - edited ‎03-06-2019 11:40 AM

We have a C3560 running (C3560-IPSERVICESK9-M), Version 12.2(53)SE2 which is the newest IOS for this model.  Yesterday our POE phone lost power and I was able to find the following bug :

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsu58581&from=summary

The recommendation is to upgrade the IOS, but the IOS we have is the latest & greatest.

Any ideas?

By the way, a reboot solved the problem, but we cannot afford to reboot this switch during business hours

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Edison Ortiz
Hall of Fame
Hall of Fame

‎06-21-2010 07:38 AM

Try with 12.2(44)SE6 unless you need some feature that can only be found on (53)SE2

On any case, I suggest opening a TAC case so a proper bug can be filed.

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