Outbound Numbers Not Showing in Supervisor Desktop

Unanswered Question
Jun 21st, 2010

Running UCCX 7.0(1)SR05 with Supervisor Desktop 6.6(1).  All outbound called numbers (whether internal 4-digit or external PSTN) are showing as <Unavailable> under "Agent Contact - Active Call" on the Supervisor Desktop. Anybody know what I have to change in CM or UCCX to have the called number appear?  Inbound calling numbers appear fine.

Thanks,

Todd

I have this problem too.
0 votes
  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 0 (0 ratings)
Loading.
James Hawkins Mon, 10/04/2010 - 14:25

Did you ever get a solution for this? - I have a customer with a similar issue.

Thanks

Actions

This Discussion