06-21-2010 06:31 PM - edited 03-15-2019 11:20 PM
HI,
how can I change password on Cisco Unified Communication Manager 7.1.3 and Unity Connection 7.1.3 please?
Thanks
Kind regards
Rachel
06-21-2010 06:36 PM
Which password do you want to change? Be more specific as the answer varies.
06-21-2010 06:40 PM
Hi,
For Cisco unified Communication Manager 7.1.3
I need to change the ccmadministrator password, the OS password
For Cisco unity connection 7.1.3
I need to change the adminsitrator password and OS password
Thanks
Kind regards
Rachel
06-21-2010 06:47 PM
The process is the same for UC Manager and Unity Connections. You can change the Application User password from the CLI using utils reset_application_ui_administrator_password. For the OS you can only reset the built-in OS password using the
Resetting Administrator and Security Passwords procedure. Note that you want the administrator password for this scenario, not the security password
06-21-2010 06:53 PM
Thanks Jonathan,
I tried to go to the link for the Resetting Administrator and Security Passwords procedure, however it display the following for me ( i have alreayd logon my CCO login)...would you be able to let me know the procedure? Thanks heaps
kind regards,
Rachel
The file or application you are trying to access may require additional entitlement or you are trying to access a file with an invalid name. Additional entitlement levels are granted based on a users relationship with Cisco on a per-application basis.
If you feel you have reached this page in error, please try one of the following methods to locate your document:
If you would like to contact someone about this problem, please click on the Contacts & Feedback link below.
06-21-2010 07:11 PM
Just look up the Operating System Administration Guide. The section is documented in the Log In to Cisco Unified Communications Operating System Administration chapter.
For reference, all documentation can be found from this page: http://www.cisco.com/cisco/web/psa/default.html
06-21-2010 09:55 PM
Just checking the command for the CLI regarding changing the password for the CUCM 7.1.3 ( for communication manager and unity connection)
Just want to confirm:
1) set password user admin ---> that is to change the administrator password for the OS?
2) set password user security --> that is to change the security password on pub and sub
3) what are the difference for the below? Do I just use the "
utils reset_ui_administrator_password" to change the ccmadminsitrator password for the admin web page?"
--- utils reset_application_ui_administrator_password
--- utils reset_ui_administrator_password
Thanks
Kind regards
Rachel
06-21-2010 10:27 PM
Rachel,
This should be what you need for 7.1(3) for both CUCM and CUC:
http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/cli_ref/7_1_3/cli_ref_713.html
This is the CLI reference guide for Cisco Unified Communications Release 7.1(3). In some cases such as with some "utils" commands, they only apply to CUCM.
Take a look and let us know if you need anything further.
Hailey
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06-22-2010 05:41 AM
Hey Rachel,
Just to add one other note to the great ideas from Hailey and Jonathan here (+5 each guys!)
Have a look at this thread with great answers from Michael @ Cisco. It is a really
nice overview of the Password/Username reset and recovery procedures
https://supportforums.cisco.com/message/1122356#1122356
Cheers!
Rob
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