Solved: UC500 CUE

SteveOrfanos · ‎06-21-2010

Hi all,

I'm new to the UC500 community and trying to fumble my way around. I am trying to locate and install the language packs for CUE UK English. I'm also trying to change the location to Australia as to receive normal AU ring tone. My call progress tone has been set to Australia, however there is no option in the region for Australia.

Thanks in advance.

David Trad · ‎06-22-2010

Hi Steve,

If you go to my profile, my contact details are in there, fire of an e-mail to me and we can organize a time for me to help you out.

Cheers,

David.

Cheers, David Trad. **When you rate a persons post, you are indicating a thank you or that it helped, but at the same time you are also helping to maintain the community spirit - You don't have to rate posts and you wont be looked down upon :) *

View solution in original post

David Trad · ‎06-22-2010

Hi Steve,

If you use the latest version of CCA 2.2.4 then you shouldn't have any problems with what you are trying to achieve, basically if you have access to download software from Cisco, then you can download the GB files under the Cisco Unity Express section.

CCA will also assist you to change the CP tone to AU, ofcourse this can all be done by CLI but that requires a fair bit of work, but i can assist you with it offline if you need help, we are both in the same time zone

Cheers,

David.

Cheers, David Trad. **When you rate a persons post, you are indicating a thank you or that it helped, but at the same time you are also helping to maintain the community spirit - You don't have to rate posts and you wont be looked down upon :) *

SteveOrfanos · ‎06-22-2010

Really appreciate your help. How can I contact you?

David Trad · ‎06-22-2010

Hi Steve,

If you go to my profile, my contact details are in there, fire of an e-mail to me and we can organize a time for me to help you out.

Cheers,

David.

Cheers, David Trad. **When you rate a persons post, you are indicating a thank you or that it helped, but at the same time you are also helping to maintain the community spirit - You don't have to rate posts and you wont be looked down upon :) *

SteveOrfanos · ‎06-24-2010

Problem solved. .tar files for all languages are now listed as of the 24th June 2010.

David Trad · ‎06-24-2010

Hi Steve,

I did call and leave a message for you, I was going to show you another way to obtain the files from Cisco's website.

However i am glad you got to the bottom of it.

Cheers,

David.

Cheers, David Trad. **When you rate a persons post, you are indicating a thank you or that it helped, but at the same time you are also helping to maintain the community spirit - You don't have to rate posts and you wont be looked down upon :) *