LMS 3.1 UT for VSS

Unanswered Question


I'm just upgrading a CW LMS 2.6 environment to LMS 3.1.

I got some problems with the UT on the VSS devices. For example:

We have a fully equipped VSS with about 500 devices attached.

Since then we have exported the address table of the VSSs manually to get a suitable solution to use the User Tracking function in an external utility.

Now with 3.1 I thought UT will work directly on the VSSs. But it shows me only ~30 devices on our main VSS.


CS 3.2.0
CM 5.1.0
CV 6.1.8
CWA 1.1.0
DFM 3.1.0
LMSP 1.1.0
RME 4.2.0

Any suggestions?


I have this problem too.
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Joe Clarke Wed, 06/23/2010 - 11:52

Yes, the VSS should be supported, but you may be seeing a bug with Data Collection.  First, try upgrading to CM 5.1.4 from Common Services > Software Center > Software Update.  Then run a new Campus Data Collection followed by a UT acquisition, and see if more users show up.

Joe Clarke Mon, 07/19/2010 - 12:15

Post the NMSROOT/campus/etc/cwsi/portsData.xml and vlanData.xml files.  What is the IP address and hostname of this VSS?  What version of SNMP are you using?

Joe Clarke Thu, 12/09/2010 - 03:32

I went through the notes, and I agree with the engineer's assessment.  The missing MACs appear to be connected to non-access ports.  Is there a specific MAC that is directly connected to this switch that is missing from the UT report?


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