Our development team have recently rewritten an application to use the webdialer function on the Cisco Unified Communications Server 220.127.116.110-13. The current setup that we have for the users is that they log in to Cisco IP communicators via Extension Mobility. The extensions are setup with a device profile / Directory number attached to a End User Profile. To enable them to use the web dialer I currently have to add all the MAC addresses of all the phones that are being used by the webdialer ( due to the fact that all staff hotdesk) to each individual end user account under controlled devices. This is extremely time consuming and when new computers are added it becomes a pain as this has to be added to each end user account.
My question is.. is it possible to add all the devices that will be used by the webdialer to some sort of a group and just add that to the end user profile? or if not, can anyone suggest a better way of accomplashing this?