switch 4506 (122-25.SG1)restarted automatically while configuring privilege exec level 0 show bgp all neighbours

Unanswered Question
Jun 23rd, 2010

Hi guys ,

Model – WS-C4506 has restarted automatically while configuring the command ‘privilege exec level 0 show bgp all neighbours’

req ur help below are the show version and crash info logs -

-------------show version-----

System returned to ROM by reload
System restarted at 08:35:49 IST Thu Jun 24 2010
System image file is "bootflash:cat4500-entservicesk9-mz.122-25.SG1.bin"

cisco WS-C4506 (MPC8245) processor (revision 14) with 524288K bytes of memory.
Processor board ID FOX104810XB
MPC8245 CPU at 333Mhz, Supervisor IV
Last reset from Reload

Configuration register is 0x2101

------------------ show platform crashdump ------------------

Last powerfail: 12/05/2008 01:31:04

Current time: 06/24/2010 08:42:49

Last crash: 06/24/2010 08:34:30

Build: 12.2(25)SG1 ENTSERVICESK9
buildversion addr: 11FF708C

pc=1025D724 lr=1025D708 msr=20029030 vector=00000300
cr=22022044 ctr=106D9A90 xer=20000000
r0=00000000 r1=1887EF18 r2=0000C000 r3=125FE8E4
r4=1200836C r5=1887EF20 r6=12602D1C r7=0000F17C
r8=0000000D r9=02400000 r10=11000000 r11=00000000
r12=42022044 r13=FFFFFFFF r14=107DA49C r15=00000000
r16=FFFFFFFF r17=12490000 r18=12490000 r19=00000000
r20=00000001 r21=12490000 r22=00000000 r23=125FFB88
r24=125FFBAC r25=00000000 r26=00000000 r27=11F3A360
r28=125FF208 r29=119900B8 r30=1887EF50 r31=125FE8E4
dec=00328A2D tbu=0005CB45 tbl=0C8BEBD0
dar=00000000 dsisr=00000000 hid0=8000C000

ErrDr1=00 ErrDr2=00 ErrStsCpu=72 ErrStsPci=00
BusErrAddr=D00010A0
Single bit ECC count 0


Traceback: 1025D724 1025DF34 107BF064 107C6EE0 107C6CF8 107C1F5C 107DAEEC 1051CD40 105136A8

Stack frames:
Frame 1: pc=1025DF34 stack=1887EF48
Frame 2: pc=107BF064 stack=1887EF88
Frame 3: pc=107C6EE0 stack=1887EFB8
Frame 4: pc=107C6CF8 stack=1887F018
Frame 5: pc=107C1F5C stack=1887F038
Frame 6: pc=107DAEEC stack=1887F098
Frame 7: pc=1051CD40 stack=1887F128
Frame 8: pc=105136A8 stack=1887F130

Pushed stack:
1887EF10:                   1887EF48 1025D6A0
1887EF20: 02400000 00000000 00000000 11F4D700
1887EF30: 00000000 11F3A360 125FE8E4 119900B8
1887EF40: 00000000 125FE8E4 1887EF88 1025DF34
1887EF50: 00000000 00000924 1200836C 00000000
1887EF60: 00000000 00000924 1200836C 00000000
1887EF70: 1887EF88 00000000 12603AD0 00000000
1887EF80: 00000000 125FE8E4 1887EFB8 107BF064
1887EF90: 1887EFA0 00000000 1887EFC0 12601C9C
1887EFA0: 121A0000 00000000 00000001 00000000
1887EFB0: 125BB0C0 1213F22C 1887F018 107C6EE0
1887EFC0: 65786563 00323420 32303130 004CC280
1887EFD0: 1887F008 644CC284 1887EFE8 00000000
1887EFE0: 1887EFE8 12601161 125FE8E4 10E6ACE8
1887EFF0: 1887EFF0 00000000 00000000 00000000
1887F000: 12010000 12601C9C 1213F22C 12601154
1887F010: 00000016 00000000 1887F038 107C6CF8
1887F020: 1887F038 121B0000 12020000 00000000
1887F030: 125BBC50 12601154 1887F098 107C1F5C
1887F040: 1887F050 187E3110 1887F078 10B233B4
1887F050: 117ABD70 644CC280 18344138 42042042
1887F060: 22042044 121A0000 12010000 00000006
1887F070: 00000000 00000001 00000000 00000000
1887F080: 00000000 00000000 12601154 00000000
1887F090: 12601154 18344138 1887F128 107DAEEC
1887F0A0: FFFFFFFF FFFFFFFF FFFFFFFF FFFFFFFF
1887F0B0: FFFFFFFF FFFFFFFF FFFFFFFF FFFFFFFF
1887F0C0: 0DFFFFFF FFFFFFFF FFFFFFFF FFFFFFFF
1887F0D0: FFFFFFFF FFFFFFFF 00000001 FFFFFFFF
1887F0E0: FFFFFFFF 00000000 00000000 00000000
1887F0F0: 00000000 00000000 00000000 00000000
1887F100: 00000000 00000000 00000000 00000000
1887F110: 00000000 00000000 00000000 00000000
1887F120: 00000000 00000000 1887F130 1051CD40
1887F130: 00000000 105136A8                 

Popped stack:
1887ED10:                   1887EE80 7FFFFFFF
1887ED20: 1887EDC0 10214E20 1887ED70 10E4C2A4
1887ED30: FFFFFFFF 1887EDD0 1887EBF0 00000000
1887ED40: 00000000 FFFFFFFF FFFFFFFF FFFFFFFF
1887ED50: 1887EE70 1887EE88 1887EDD0 11C9C9EC
1887ED60: 00000000 FFFFFFFF 00000040 1887EF90
1887ED70: 1887EDC0 10E4C44C 000007DA 00000006
1887ED80: 00000018 00000008 00000022 0000001E
1887ED90: 04000000 1887EDC8 1887ED28 00004D58
1887EDA0: 03000000 1887EDC8 1887ED28 00000000
1887EDB0: 00000000 1217DBE0 1887EE80 7FFFFFFF
1887EDC0: 1887EE40 10216A3C 00000040 00000007
1887EDD0: 1887EE70 343A3330 20495354 20546875
1887EDE0: 182E1B7C 124E821C 182E1B04 182E1BF0
1887EDF0: BEEFBACC 12020000 1887EE50 17F7DFE0
1887EE00: 1887EE08 10ABBB84 1887EE48 10ABCF48
1887EE10: 1887EEB0 12490000 FFFFFFFF 00000000
1887EE20: 18749DA4 124E821C 18749D2C 18749E18
1887EE30: BEEFBACC 12020000 1879242C 124E821C
1887EE40: 03000000 1887EE78 1887EDD8 12020000
1887EE50: 02000000 1887EE78 1887EDD8 00000000
1887EE60: 120300B0 22022044 1887EE80 182E1BA0
1887EE70: 12602F70 126041F0 0000000E 12602F70
1887EE80: 1887EED8 10E692B4 00000010 00000008
1887EE90: 1887EEA8 120300B0 12602F70 42022044
1887EEA0: 12490000 00000000 00000001 12490000
1887EEB0: 00000000 125FFB88 125FFBAC 11F4D700
1887EEC0: 00000000 11F3A360 125FF208 11F4D700
1887EED0: 12010000 12010000 1887EEE8 107C22A4
1887EEE0: 1887EEE8 125FE8E4 1887EF00 107BEBA0
1887EEF0: 125FFBAC 11F3A360 125FE8E4 11F4D700
1887EF00: 1887EF18 107BE7D0 125FE8E4 119900B8
1887EF10: 1887EF50 125FE8E4                 


Log buffer:

24 07:00:44.600: %SEC-6-IPACCESSLOGS: list 12 permitted 192.168.83.63 70 packets
Jun 24 07:05:44.763: %SEC-6-IPACCESSLOGS: list 12 permitted 192.168.83.63 72 packets
Jun 24 07:10:44.886: %SEC-6-IPACCESSLOGS: list 12 permitted 192.168.83.63 30 packets
Jun 24 07:15:45.017: %SEC-6-IPACCESSLOGS: list 12 permitted 192.168.83.63 34 packets
Jun 24 07:20:45.136: %SEC-6-IPACCESSLOGS: list 12 permitted 192.168.83.63 108 packets
Jun 24 07:25:45.299: %SEC-6-IPACCESSLOGS: list 12 permitted 192.168.83.63 66 packets
Jun 24 07:30:45.430: %SEC-6-IPACCESSLOGS: list 12 permitted 192.168.83.63 44 packets
Jun 24 07:35:45.557: %SEC-6-IPACCESSLOGS: list 12 permitted 192.168.83.63 36 packets
Jun 24 07:40:45.668: %SEC-6-IPACCESSLOGS: list 12 permitted 192.168.83.63 62 packets
Jun 24 07:45:45.791: %SEC-6-IPACCESSLOGS: list 12 permitted 192.168.83.63 80 packets
Jun 24 07:50:45.918: %SEC-6-IPACCESSLOGS: list 12 permitted 192.168.83.63 66 packets
Jun 24 07:55:46.049: %SEC-6-IPACCESSLOGS: list 12 permitted 192.168.83.63 30 packets
Jun 24 08:00:46.172: %SEC-6-IPACCESSLOGS: list 12 permitted 192.168.83.63 82 packets
Jun 24 08:05:46.319: %SEC-6-IPACCESSLOGS: list 12 permitted 192.168.83.63 64 packets
Jun 24 08:10:46.438: %SEC-6-IPACCESSLOGS: list 12 permitted 192.168.83.63 76 packets
Jun 24 08:15:46.562: %SEC-6-IPACCESSLOGS: list 12 permitted 192.168.83.63 70 packets
Jun 24 08:20:46.681: %SEC-6-IPACCESSLOGS: list 12 permitted 192.168.83.63 90 packets
Jun 24 08:21:17.136: %SEC_LOGIN-5-LOGIN_SUCCESS: Login Success [user: rejith] [Source: 192.168.81.22] [localport: 23] at 08:21:17 IST Thu Jun 24 2010CMD: 'sh ip vrf' 08:21:23 IST Thu Jun 24 2010
CMD: 'show bgp vpnv4 unicast vrf HUTCH_VOIP ' 08:21:29 IST Thu Jun 24 2010
CMD: 'show bgp vpnv4 unicast vrf HUTCH_VOIP ' 08:21:32 IST Thu Jun 24 2010
CMD: 'show bgp vpnv4 unicast vrf HUTCH_VOIP ' 08:21:36 IST Thu Jun 24 2010
CMD: 'show bgp vpnv4 unicast vrf HUTCH_VOIP nei' 08:21:43 IST Thu Jun 24 2010
CMD: 'show bgp vpnv4 unicast vrf HUTCH_VOIP neighbors ' 08:21:45 IST Thu Jun 24 2010
CMD: 'show bgp vpnv4 unicast vrf HUTCH_VOIP neighbors | i  BGP neighbor | BGP state' 08:21:57 IST Thu Jun 24 2010
CMD: 'q' 08:22:56 IST Thu Jun 24 2010

Jun 24 08:25:46.820: %SEC-6-IPACCESSLOGS: list 12 permitted 192.168.83.63 88 packets
Jun 24 08:30:46.947: %SEC-6-IPACCESSLOGS: list 12 permitted 192.168.83.63 82 packets
Jun 24 08:32:47.791: %SEC_LOGIN-5-LOGIN_SUCCESS: Login Success [user: rejith] [Source: 192.168.81.22] [localport: 23] at 08:32:47 IST Thu Jun 24 2010CMD: 'conf t' 08:33:01 IST Thu Jun 24 2010
CMD: 'privilege exec level 0 show show bgp all neighbors' 08:33:02 IST Thu Jun 24 2010

Jun 24 08:33:03.003: %PARSER-5-CFGLOG_LOGGEDCMD: User:rejith  logged command:privilege exec  level 0 show show bgp all neighborsCMD: 'user' 08:33:05 IST Thu Jun 24 2010
CMD: 'username test priv 0 sec' 08:33:12 IST Thu Jun 24 2010
CMD: PASSWORD statement not printed

Jun 24 08:33:15.682: %PARSER-5-CFGLOG_LOGGEDCMD: User:rejith  logged command:username test privilege 0 secret *****CMD: 'exit' 08:33:17 IST Thu Jun 24 2010

Jun 24 08:33:17.810: %SYS-5-CONFIG_I: Configured from console by rejith on vty1 (192.168.81.22)CMD: 'login' 08:33:20 IST Thu Jun 24 2010

Jun 24 08:33:24.614: %SEC_LOGIN-5-LOGIN_SUCCESS: Login Success [user: test] [Source: 192.168.81.22] [localport: 23] at 08:33:24 IST Thu Jun 24 2010CMD: 'show show bgp all neighbors' 08:33:29 IST Thu Jun 24 2010
CMD: 'show  bgp all neighbors' 08:33:36 IST Thu Jun 24 2010

Jun 24 08:34:03.633: %SEC_LOGIN-5-LOGIN_SUCCESS: Login Success [user: rejith] [Source: 192.168.81.22] [localport: 23] at 08:34:03 IST Thu Jun 24 2010CMD: 'privilege exec level 0 show bgp all neighbors' 08:34:30 IST Thu Jun 24 2010


Malloc / Free trace:
1 . pc=107C7174 addr=182E1BA0
2 . pc=20000028 addr=182E1BA0
3 . pc=107C7174 addr=18749DC8
4 . pc=20000028 addr=18749DC8
5 . pc=107C7174 addr=182DBB20
6 . pc=20000028 addr=182DBB20
7 . pc=107C7174 addr=17DD4878
8 . pc=20000028 addr=17DD4878
9 . pc=107C7174 addr=183930E8
10. pc=20000028 addr=183930E8
11. pc=107C7174 addr=1876F408
12. pc=20000028 addr=1876F408
13. pc=107C7174 addr=18792450
14. pc=20000028 addr=18792450
15. pc=107C7174 addr=187E1898
16. pc=20000028 addr=187E1898
17. pc=107C7174 addr=1879D2B0
18. pc=20000028 addr=1879D2B0
19. pc=107C71B8 addr=1878BA80
20. pc=20000028 addr=1878BA80
21. pc=107C7174 addr=187AC930
22. pc=20000028 addr=187AC930
23. pc=60000040 addr=17DD42C8
24. pc=107BE608 addr=17DD4260
25. pc=10807628 addr=17DD4260
26. pc=20000074 addr=17DD4260
27. pc=1021E2A4 addr=17DD41F8
28. pc=200000A8 addr=17DD41F8
29. pc=1021E1A0 addr=187C06E0
30. pc=20000048 addr=187C06E0
31. pc=10676AB0 addr=186AC038
32. pc=10676AB0 addr=186AC038
33. pc=1002BC5C addr=1835F088
34. pc=101994C0 addr=187C06E0
35. pc=60000064 addr=187702E8
36. pc=101994B8 addr=18770260
37. pc=6000006C addr=187AF270
38. pc=10D84BEC addr=187AF210
39. pc=60000048 addr=17DD0050
40. pc=50000018 addr=17DCFF90
41. pc=10D84BEC addr=17DCFFF0
42. pc=60000010 addr=18770390
43. pc=105FDDF0 addr=187702E8
44. pc=10D82DF4 addr=187AC930
45. pc=60000018 addr=187AF318
46. pc=10D82DEC addr=187AF270
47. pc=10D84BEC addr=17DCFF90
48. pc=10D83F18 addr=17DCFFF0
49. pc=20000078 addr=17DCFFF0
50. pc=10D655A4 addr=17DCFF90
51. pc=200000A8 addr=17DCFF90
52. pc=10D82BD4 addr=187AF270
53. pc=2000006C addr=187AF270
54. pc=10D82BAC addr=187AC930
55. pc=20000028 addr=187AC930
56. pc=10D655A4 addr=187AF210
57. pc=2000009C addr=187AF210
58. pc=105FDB44 addr=187702E8
59. pc=20000064 addr=187702E8
60. pc=1019926C addr=18770260
61. pc=200000A8 addr=18770260
62. pc=10199230 addr=187C06E0
63. pc=20000048 addr=187C06E0
64. pc=1002BC5C addr=1835F088

I have this problem too.
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Loading.
Hitesh Vinzoda Wed, 06/23/2010 - 22:41

Hi,

Please collect the output of the 'show version' command, and the Traceback or Stack Trace information.

HTH

Hitesh Vinzoda

Pls rate useful posts

madhusudhan s Thu, 06/24/2010 - 01:24

Hi Hitesh ,

Traceback or Stack Trace  information you can find in crash dump which is there in post .

pls find show version once again -

------------------ show version ------------------

Cisco IOS Software, Catalyst 4500 L3 Switch Software (cat4500-ENTSERVICESK9-M), Version 12.2(25)SG1, RELEASE SOFTWARE (fc2)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2006 by Cisco Systems, Inc.
Compiled Wed 29-Nov-06 18:18 by kellythw
Image text-base: 0x10000000, data-base: 0x11642A60

ROM: 12.2(31r)SG3
Dagobah Revision 226, Swamp Revision 32

switch uptime is 6 minutes
System returned to ROM by reload
System restarted at 08:35:49 IST Thu Jun 24 2010
System image file is "bootflash:cat4500-entservicesk9-mz.122-25.SG1.bin"


This product contains cryptographic features and is subject to United
States and local country laws governing import, export, transfer and
use. Delivery of Cisco cryptographic products does not imply
third-party authority to import, export, distribute or use encryption.
Importers, exporters, distributors and users are responsible for
compliance with U.S. and local country laws. By using this product you
agree to comply with applicable laws and regulations. If you are unable
to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be found at:
http://www.cisco.com/wwl/export/crypto/tool/stqrg.html

If you require further assistance please contact us by sending email to
[email protected].

cisco WS-C4506 (MPC8245) processor (revision 14) with 524288K bytes of memory.
Processor board ID FOX104810XB
MPC8245 CPU at 333Mhz, Supervisor IV
Last reset from Reload
19 Virtual Ethernet interfaces
50 Gigabit Ethernet interfaces
403K bytes of non-volatile configuration memory.

Configuration register is 0x2101

----------------------

Jerry Ye Thu, 06/24/2010 - 06:49

I am not able to find any bug match the crash dump. Another thought, 12.2(25)SG1 is pretty old, have you tried to upgrade to a newer release?

Regards,

jerry

Hitesh Vinzoda Sat, 06/26/2010 - 22:02

Hi,

I found this, could be helpful to you, the reason is software crash and only option is to upgrade the IOS.

The failure was caused by a software defect.

The stack trace decoded symbols are:
keyword_option_action
keyword_option_action
bgp_select_subaf_name_tbl
XS_GalIlcManPtr_ilcModuleNotify__FP2cv
keyword_option_action
keyword_option_func_action
parse_token
set_privilege_level
priv_command
parse_cmd
ppc_process_dispatch
compute_process_sched_usage
keyword_option_func_action
parse_token
set_privilege_level
priv_command
parse_cmd
ppc_process_dispatch
compute_process_sched_usage
keyword_option_action
keyword_option_func_action
parse_token
set_privilege_level
stack_reent_ptr
priv_command
parse_cmd
tcp_putpush
ppc_process_dispatch
compute_process_sched_usage
snprintf
format_time
clock_printf
docisco
iprouting_first_hop
route_lookup
chunk_malloc
get_parsenode
push_node
push_node_up

Possible bug matches are listed below. Bugs with a score of .90 or more

are the most likely candidates:


core Bugid Status Fixed In Duplicate Title
0.50 CSCed77085   None
0.50 CSCef42544   None
0.50 CSCef77520   None
0.50 CSCeg36472   None
0.50 CSCuk55526   None
0.50 CSCdz64225   None
0.50 CSCuk29519   None
0.50 CSCsa96475   None
0.50 CSCin75757   None
0.50 CSCin36761   None
0.50 CSCeb34471   None
0.50 CSCeg47701   None
0.50 CSCin99048   None
0.50 CSCsc20224   None

HTH

Hitesh Vinzoda

Pls rate useful posts

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