PIMG Upgrade OK?

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Jun 24th, 2010
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Running Unity Connection version 7.1.2ES9.21900-9 with x6 analog PIMGs (DMG1008LS) running software version 6.0.1.21.  About once a week a port goes bad on a PIMG.  Can not always restart a PIMG to fix, although does not alway remedy, so I have AT&T busy the bad port.  I see there is a new version of software up on the Cisco website, version 6.0.SU3.2.  Is it ok to load on Unity Connection V 7.1?

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Rob Huffman Thu, 06/24/2010 - 12:32
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Hey Beth,


Yes, I would feel safe using this new version (as Tray notes in the

attached thread the versions don't post until they have been tested

with the Cisco UC products).


I would also look at the Bug that Tommer nicely notes that references the Port

Lock-ups. And the need to upgrade to Unity Connection 7.1(3x)


https://supportforums.cisco.com/message/3010391#3010391



Cheers!

Rob

Beth Verish Thu, 06/24/2010 - 12:53
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Ron,


Thanks so much for the prompt response. We have been suffering with PIMGs for a year now. We are moving users to VoIP but will probably have to keep one PIMG in the end. I hope to do the upgrade this weekend.


Beth

Beth Verish Thu, 06/24/2010 - 16:02
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Hi Ron,


Not trying to be too paranoid but I noticed there is an extra file in this version, ls_6.0.SU3.2.002.pkg.  Is this new with 6.0SU3.2?


Thanks again!


Beth

Rob Huffman Fri, 06/25/2010 - 06:24
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Hey Beth,


No worries


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The *.pkg file is a package file that is a bundle of all of the runtime files associated with the new release for the specific model. This file allows the user to upgrade all of the runtime models (e.g. *.app, *,dsp, *.fsh, etc.) with the download of a single file. Note: This file can only be used when upgrading from a unit that is running Version 6.0 or greater.



Cheers!

Rob

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