fwsm 4.0.9 hungs every week particular day and time

Unanswered Question
Jun 24th, 2010
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Hi,


We have installed 2x6509-E switches with FWSM in slot 1 configured as active /standby. This fwsm module hungs every monday at 9:00 AM for last 2 week. Today I have upgrade the image to 4.1.2 on both the firewall.

Could anyone of our community provide me the workaround for this issue to be resolved.


Thanks


SAMI

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Magnus Mortensen Thu, 06/24/2010 - 13:33
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  • Cisco Employee,

Sami,

     Please take a look at the FWSM and see if there is a crash info file by issuing the command 'show crash'. If it comes back showing a crash, I would suggest you open a TAC case so we can look into the crash. If there is no crash from that time (You can see the output of 'show clock' in the crash output) do you have any syslogs leading up to the incident?


-Magnus

arumugasamy Fri, 06/25/2010 - 05:55
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Thanks Martenson,


Let me investicate it in your direction and inform you the status. What could be other issues causing this problem in your experience.


SAMI

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