We are using a 3rd party SPANless recording/monitoring solution that uses the 7941/61, 7942/62 built in bridge function. Are there any codec restrictions for Built in bridge? For example, is G722 supported? Currently, the phone firmware is SCCP4x.9-0-2SR1S. Thanks.
In case your recording systems doesn't work with G722 you can disable it for devices you need to record the calls using the CUCM service parameter:
This parameter determines whether Cisco Unified Communications Manager allows G.722 negotiation for all, some, or no devices. Valid values specify Enabled for All Devices, Enabled for All Devices Except Recording-Enabled Devices, or Disabled.
In case your recording systems doesn't work with G722 you can disable it for devices you need to record the calls using the CUCM service parameter:
This parameter determines whether Cisco Unified Communications Manager allows G.722 negotiation for all, some, or no devices. Valid values specify Enabled for All Devices, Enabled for All Devices Except Recording-Enabled Devices, or Disabled.
The vendor states they can support G711, G729, or G722. We are running v7.1.5.10000-12.
The service parameter you referenced does not appear to be available in 7.1.5. Due to transcoding issues for calls set up as G722, the parameter "Enabled for All Devices Except Recording-Enabled Devices" would be useful.
