I have two VG routers- router 1 and router 2- both have the same configuration and were working fine, suddenly one of them can place calls to PSTN but no in-bound calls from PSTN. to be more accurate the routers have Auto-Attendant script, if I called the router1 I can here the AA message and once I entered the extension, the router reply the destination un-reachable. router2 is OK.
I tried to use csim start XXXX from router 2 is Ok and the phone is ringing. but from router 1 no.
I used debug voice ccapi inout I found disconnect cause 38 which is network out of order. any body can tell me what is the meaning of that and if any body can tell how to solve this it will be very appreciated
I attached the debug. I placed calls to extension using csim start and I called from my mobile and press 0 to reach the operator but no luck.
The Gateway is doing what it should do.
Make sure Callmanager has 172.20.170.2 as H323 GW.
I saw a incoming call to the gw from 172.20.104.6. I hope 172.20.170.2 is configured properly. If that is the case, I can only think that CSS on the GW config on CUCM causing it to match some other device.
Call manager trace would have been very good. But if you have problem collecting it, can you give the snapshot of the GW config on the callmanager?