06-25-2010 10:16 AM - edited 03-21-2019 02:43 AM
Anyone know if this will work for CME deployments as well? I don't see why it wouldn't since a UC500 is just a CME but you never know!
Also any rough cost estimates for the parts?
Cisco Smart CallConnector Server | L-SW-SCC-SERVER |
Cisco Smart CallConnector Advanced (8 PAK) | L-SW-SCC-8ADVANCED |
06-26-2010 11:05 AM
SCC Server, and Advanced Client have not been officially released at this time. I "believe" the date is in the middle of July. From the information I have, SCC will work with UC500 product line, and ISR on 28xx and 34xx. (With CME versions 7.1 (12.4(24T) and 8.0 (15.1), and CUE Versions 7.0 and 8.0)
I do not have pricing information for you at this time.
Hopefully, someone from the product team and confirm this information for you.
Thank you,
Darren
07-08-2010 05:38 AM
Can anyone else confirm that SCC will in fact work with CME.
07-08-2010 06:51 AM
Sorry to jump in this thread but what's the difference between Smart Call Connector (Server and client) and Call connector for Windows (server and client).
We currently use the latter which works fine, but I do wonder if the WexEx Connect IM product will eventually replace it.
Cheers,
Bob James
07-08-2010 08:58 AM
Hi Bob et al..
Here is a brief synopsis of my understand of Smart Call Connector (SCC) and Unified Call Connector (UCC).
Smart Call Connector (SCC) wasn't designed to run with other CME platforms such as ISR or ISR G2, but the development team really designed SCC to run in conjunction with the UC5XX platform. Can't confirm what Darren above suggested.
Smart Call connector product suite is made up of ;
SCC product suite also has an Operator Console option;
The non standalone version of the SCC Operator console can work in conjunction with a SCC server or the standalone Operator Console. This means that that a business can have a backup operator if the person at the Standalone Operator console wants to take a break.
There is also a product, which people are used to called Unified Call Connector (UCC) and there are a number of flavours of that software available ;
The difference basic difference between UCC and SCC is that UCC server has Mobility functionality built in for multiple options and rules for reach me or SNR .
SCC is a server does not have this Mobility option, it was taken out of this software and mobility option relies on the built in SNR capabilities now found with in CME. SNR wasn't found in the UC500 CME this time last year.
Hope this helps.
regards Dave
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