06-25-2010 11:10 AM - edited 03-11-2019 11:03 AM
Hello,
During Active/Standby Failover set up I came across a problem. I have two ASA 5510 and two CSC-SSM modules. We bought the first pair some time ago and we decided to configure failover. After configuration replication from Active to Standby - the Standby switched to Failed State. I had no idea what it was going wrong. Istead CLI I tried configuration using Wizard, and I received an info that the compatibility of modules was the issue.
Old ASA
----------------
Mod Card Type Model
--- -------------------------------------------- ------------------
0 ASA 5510 Adaptive Security Appliance ASA5510
1 ASA 5500 Series Content Security Services Mo ASA-SSM-CSC-10-K9
Old ASA
----------------
Mod Card Type Model
--- -------------------------------------------- ------------------
0 ASA 5510 Adaptive Security Appliance ASA5510-K8
1 ASA 5500 Series Content Security Services Mo ASA-SSM-CSC-10
Possibly modules names do not match. Is there a way to change them? Maybe firmware upgrade? Any suggestions?
Regards,
06-25-2010 11:39 AM
Please request TAC to help you out with this in a case.
I hope it helps.
PK
06-25-2010 12:08 PM
unfortunatelly client did not buy service contract for new ASA and CSC. Is there a possibility to send TAC request without service contract?
06-26-2010 01:17 AM
Pls check if the ASA and CSC are still under warranty. Otherwise, you would need to purchase Smartnet contract prior to opening a TAC case.
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