CUCM7.1.3 - MC remote destication pickup issue

cjrchoi11 · ‎06-26-2010

Hi,

CUCM7.1.3 configured mobile connect feature but I have below issue

-pickup by IP Phone and send to remote destinatio phone, and send to IP Phone again, works okay

-pickup by remote destion phone and send to IP Phone successfully, at this time, when I send back to remote destion phone, got error message "mobile phone number error" when I choose the "Send,,,," option from <Mobility> softkey.

the problem is, the first attempt to send to remote destionation phone works okay but problem when I send back to remote destinaiton phone which I got the call from remote destionation phone. problme on the re-sending call.

Looks it allow only one hop and problem with error message "mobile phone number error" in 2nd hop,,,,, I don't think this is configuration issue because works okay for the 1st hop in either direction.

Advice please,

dennis.kwok · ‎08-12-2010

Hi Cjrchoi11,

I have same issue, Do you have the solution ?

It is OK to resend call to remote destination for MGCP link with protocol Q-Siginal, but It is NI2 in HK.

Rgds

Dennis

dnelson · ‎08-25-2010

Same issue here but using CUCM 7.1.5.11901-1. Has anyone found a solution?

Any help would be appreciated.

Dave

dennis.kwok · ‎08-26-2010

Hi,

I opened TAC case, upgraded to 7.1.5.31900-3 to fix it

Rgds,

Dennis