can anyone of you supply required steps to implement BLF using EM (Device profile).
When i configure BLF/SD i can only use button as SD (i cannot monitor line)
I'm assuming that you have been able to create a Phone Button Profile with BLF keys, and assign numbers to them?
I'm also assuming that you haven't set up any custom Presence Groups.
If so, the other thing you need is the SUBSCRIBE CSS set to a CSS that includes the destination being monitored.
For a non-EM user, this is the SUBSCRIBE CSS on the phone itself.
For an EM user, the SUBSCRIBE CSS on the phone is overwritten with the SUBSCRIBE CSS from the 'End User' page when the user logs in, so you need to configure it on the end user.
Please rate helpful posts..