Custom field missing from CAD Agent Statistics report

Unanswered Question
Jun 27th, 2010

The CAD Agent Reports  (Agent Statistics)  had a field listing outbound calls.  That field is now gone.

The application was updated from IPCC Express 4.0 CAD 6.1(4) (Premium) Build  to IPCC Express 7.0 CAD 6.6(1) Build

I know it is possible to create this field. I am just not sure how.  Any help would be greatly appreciated.

I am working on getting an old screen shot.


I have this problem too.
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