Music On Hold on working on a cluster

Answered Question
Jun 27th, 2010

Hi Everyone,

                  We recently added a Subscriber in a cluster and the subscriber is in a remote location. All the operations are working as usual except for Music on Hold feature.

     If the remote phone registered to the remote subscriber places the call on Hold, the music would not be heard instead there is a silence. Kindy let usk now if at all there are any configurations to be made in the PBX.

     Call Manager versions - 7.1.3 ..

     Conf and Transcoder resource - Cisco 2951 Router.

I have this problem too.
0 votes
Correct Answer by Jaime Valencia about 6 years 7 months ago

Have you uploaded the MOH files to ALL the MOH servers??

In windows version they would replicate but in Linux you manually need to upload them

HTH

java

if this helps, please rate

www.cisco.com/go/pdihelpdesk

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