Manual Call Forwarding to After Hours

Unanswered Question
Jun 28th, 2010
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I have a UC560 that has an auto attendant setup to receive incoming calls to a main number.  I have an after hours AA that is hit on holidays and weekends automatically.  That works fine.  The customer had a fire alarm the other day and had to leave the building, but didn't know how to forward the main number to "after hours".  Call FWD All button will not do it because the main number is not associated with any phone.  Thoughts?  And keep in mind, the customer is not technical AT ALL...

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Steven DiStefano Mon, 06/28/2010 - 12:05
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Sure, User the manual NS activation/deactivation toggle code, set up in the NS Menhu in CCA.   The user then hears the alarm, dials the code, and NS kicks in.   WHen they returnm, dial it again to toggle it off.


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