Change MOH file

Unanswered Question
Jun 28th, 2010

Just need to change the MOH file and want to ensure that my process is correct.

/* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;}

1.       Media Resources -> Music On Hold Audio File Management

2.       Upload File

3.       Browse to file location

4.       MOH Audio Source -> Add new -> Add file

5.       Device -> Device Settings -> Common Device Configuration -> Find

6.       Select Current CDC Listed

7.       Copy

8.       Change name add new MOH

9.       BAT -> Phones -> Update Phones -> Query -> Search by extension -> Starts with 14 ->next

10.   Check CDC -> Change CDC to New CDC

11.   Scroll to bottom of screen

12.   Select Run Immediately

13. Save

Thanks in advance,
Jeff

I have this problem too.
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jeffrey-young Mon, 06/28/2010 - 11:47

I guess I'm just wondering if there is anything I'm leaving out.....should I reset phones at the same time?

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