Moving Historical Reports from UCCX 4.5 to 7.0

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Jun 28th, 2010
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Is it possible to import Historical reports in a UCCX 7.0 from a 4.0 Database?

We did an upgrade from version 4 to version 7, doing a fresh install and introducing the configuration manually ...

Thanks and regards

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Anthony Holloway Mon, 06/28/2010 - 15:13
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The only way to import Historical data is via an upgrade.  You performed a new build, so the answer is no.

I have heard rumors that certain partners developed a process to dig the data out, and insert it into the new server, but cannot speak from experience.

Maybe put some feelers out for that service.


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