My customer has an SFTP server that I have used for loading ISO files successfully before. Now I find that I cannot always see the files on the server from the CallManager.
When I go to OS Administration then enter all the data to log into the server it connects successfully. The only files I see are some devpack.cop.sgn files that I have in the same directory that the image files are in. The Image files are sgn.iso files.
I was seeing these files the other day and now am not.
It seems flakey, but I always can see those devpack files, just not the ISO files for the upgrade.
We have seen this same issue. Most recently with CUCM/Ucxn 7.1.3. In our
case, we found that if we created a new folder and only put our target
upgrade ISO in that folder, the upgrade manager would recognize it
correctly. So, I recommend trying that out. It is a bug (well, in our case
anyway), don't have an ID.
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