Ciscoworks LMS2.6 can't start

Unanswered Question
Jun 29th, 2010

Hi all,

Our organization using LMS 2.6 running on the Windows Server 2003 Std Edition. I installed the Acronic True Image Enterprise Server on this and I'm backup my system using this. After I restart the server, Ciscoworks cannot working properly. I can see the login page but after login, there is only blank page.

I can use " net stop/start crmdmgtd" but sometimes it takes 20 minutes to stop. Sometimes its very first to stop the service.

After stop/start I tried to use "pdterm ANIServer" but system reply

ERROR: GetReply from server failed:
ERROR: Daemon Manager startup in progress. Please wait.

I tried many times but still the same error.

Here is the log from ciscoworks.

I really really appreciate any help. Thanks everyone.

Jun 30 16:16:42 127.0.0.1 100: <30>   dmgt[1992]: 3007(I):Started application(EssMonitor) "C:\PROGRA~1\CSCOpx\bin\cwjava.exe -cp:a C:\PROGRA~1\CSCOpx com.cisco.nm.cmf.ess.EssMonitor" pid=4540.


Jun 30 16:17:43 127.0.0.1 100: <28>   dmgt[1992]: 2005(W):Internal Error: The maximum number of retry attempts (3) to restart application (TomcatMonitor) has been reached.  This application will not be restarted. Call your technical support representative for assistance.


Jun 30 16:17:43 127.0.0.1 100: <28>   dmgt[1992]: 2005(W):Internal Error: The maximum number of retry attempts (3) to restart application (EDS) has been reached.  This application will not be restarted. Call your technical support representative for assistance.


Jun 30 16:17:43 127.0.0.1 100: <28>   dmgt[1992]: 2005(W):Internal Error: The maximum number of retry attempts (3) to restart application (EssMonitor) has been reached.  This application will not be restarted. Call your technical support representative for assistance.


Jun 30 16:17:43 127.0.0.1 100: <28>   dmgt[1992]: 2039(W):An application (LicenseServer) has terminated. No action necessary.


Jun 30 16:17:43 127.0.0.1 100: <28>   dmgt[1992]: 2119(W):A registered application, LicenseServer, exited with an unexpected status, stopped with signal 1073741823, exit value -1  and no  core dump.


Jun 30 16:17:43 127.0.0.1 100: <28>   dmgt[1992]: 2053(W):An application that is not registered sent a status message ServNotificationDM to the daemon manager.  The message was ignored.


Jun 30 16:17:43 127.0.0.1 100: <28>   dmgt[1992]: 2055(W):An application that is not registered sent message ServNotificationDM to the daemon manager.  The message was ignored.


Jun 30 16:17:43 127.0.0.1 100: <30>   dmgt[1992]: 3007(I):Started application(LicenseServer) "C:\PROGRA~1\CSCOpx\bin\cwjava.exe -DNMSROOT=C:\PROGRA~1\CSCOpx  -cp:p lib\classpath;objects\log4j\1.1.3\log4j.jar;lib\classpath\License.jar -cw:jre MDC\jre com.cisco.nm.license.server.LicenseServer" pid=6156.


Jun 30 16:17:43 127.0.0.1 100: <28>   dmgt[1992]: 2053(W):An application that is not registered sent a status message Archive Mgmt to the daemon manager.  The message was ignored.


Jun 30 16:17:43 127.0.0.1 100: <28>   dmgt[1992]: 2055(W):An application that is not registered sent message Archive Mgmt to the daemon manager.  The message was ignored.


Jun 30 16:17:43 127.0.0.1 100: <28>   dmgt[1992]: 2039(W):An application (LicenseServer) has terminated. No action necessary.


Jun 30 16:17:43 127.0.0.1 100: <30>   dmgt[1992]: 3007(I):Started application(LicenseServer) "C:\PROGRA~1\CSCOpx\bin\cwjava.exe

-DNMSROOT=C:\PROGRA~1\CSCOpx  -cp:p lib\classpath;objects\log4j\1.1.3\log4j.jar;lib\classpath\License.jar -cw:jre MDC\jre com.cisco.nm.license.server.LicenseServer" pid=6884.


Jun 30 16:17:43 127.0.0.1 100: <28>   dmgt[1992]: 2039(W):An application (LicenseServer) has terminated. No action necessary.


Jun 30 16:17:43 127.0.0.1 100: <30>   dmgt[1992]: 3007(I):Started application(LicenseServer) "C:\PROGRA~1\CSCOpx\bin\cwjava.exe -DNMSROOT=C:\PROGRA~1\CSCOpx  -cp:p lib\classpath;objects\log4j\1.1.3\log4j.jar;lib\classpath\License.jar -cw:jre MDC\jre com.cisco.nm.license.server.LicenseServer" pid=4392.


Jun 30 16:17:43 127.0.0.1 100: <28>   dmgt[1992]: 2039(W):An application (LicenseServer) has terminated. No action necessary.


Jun 30 16:17:43 127.0.0.1 100: <28>   dmgt[1992]: 2095(W):Internal Error: The daemon manager cannot run application Exceeded maximum restart attempts 3.

I have this problem too.
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ccarring Tue, 07/06/2010 - 09:38

Hi,

Check the Services (Control Panel->Administrative Tools->Services). Look for the services beginning with "CiscoWorks" and note their Startup Type.

CiscoWorks ANI database engine

CiscoWorks Daemon Manager

CiscoWorks RME NG database engine

CiscoWorks Tomcat Servlet Engine

CiscoWorks VisiBroker Smart Agent

CiscoWorks Web Server

The Daemon Manager should be "Automatic", ALL the rest should be "Manual". If this is not the case, set the rest to Manual and restart the daemon manager.

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