Hi,
In our Cisco Callmanager 7x, I have created the following:
Hunt Pilot Configuration:
Hunt Pilot: 6610033
Hunt List: Omraadesyd
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Hunt List Configuration:
Hunt List: Omraadesyd
Hunt List Member Information: Omraadesyd
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Line Group Information:
Line Group Name: Omraadesyd
RNA Reversion Timeout: 40
Distribution Algorithm: Circular
Selected DN/Route Partition: 4003/PhonesPT
4004/PhonesPT
4005/PhonesPT
4006/PhonesPT
4007/PhonesPT
4008/PhonesPT
4009/PhonesPT
4013/PhonesPT
All above directory numbers have been configurated with "Remstruplund1 in InternPT" in the "Call Pickup Group" configuration
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Call Pickup Group Information:
Call Pickup Group Name: Remstruplund1
Call Pickup Group Number: 6641054
Current Associated Call Pickup Groups
Selected Call Pickup Groups: 6641054/InternPT
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The strange thing is that if someone makes a call directly to - by example - the phone number 4004, the user at the phone number 4006 can take the call, because they are in the same Call Pickup Group.
But if someone makes a call to 4000 and the phone rings at the phone number 4004 and there only is an user at the 4013 phone number, this user can not take the call on the 4004 phone.
Have I missed anything in the above configuration? How can I make sure that the user at the 4013 phone number can take the call on another phone and do not has to wait before it is the 4013 phone numbers turn in the distribution algoritm?
Kind regards,
Carl-Marius
