06-30-2010 06:52 AM
I'm using a free SFTP for Windows for data archiving.
Sometimes service stops running: CS-MARS reports service status not running and I need to start it again. Simply click Start.
I don't understand why service stops!?
Regards.
Andrea
07-08-2010 04:55 AM
Please make sure you are running the latest software release to avoid any bugs.
I saw similar bugs in previously releases where the services would stop themselves (or got hung).
Regards
Farrukh
07-08-2010 05:41 AM
Thanks Farrukh.
We are running version 6.0.7.
Regards.
Andrea
07-08-2010 06:14 AM
Please also look at the back-end log for any particular errors.
You may increase the logging level from the GUI >> Admin area (for the error prone service/feature e.g. archiving ) if you don't find any meaningful logs with the deafult setting.
Regards
Farrukh
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